Electronic commerce · B2C focus
Ylexironkhap.world
Beneluxlaan 505
1183 BP
Amstelveen
Netherlands
Email: chat@ylexironkhap.world
Chamber of commerce extracts and VAT numbers appear on formal invoices dispatched after payment confirmation.
The public website offers educational material and a contact channel. These terms apply to any resulting distance contract governed by Book 6 and Book 7 of the Dutch Civil Code insofar as consumer provisions are mandatory.
Enterprise buyers may receive separate master agreements with negotiated service levels.
You represent that you are at least eighteen years old, legally capable, and not ordering on behalf of a jurisdiction where import of listed botanicals is restricted without permits.
We may refuse service if sanctions lists, fraud scores, or customs alerts suggest unlawful diversion.
Tovira products marketed through this site are food supplements under Regulation (EU) No 1169/2011 as implemented locally. They are not medicinal products unless expressly registered as such on the outer packaging you receive.
A web form submission is an invitation to treat. We confirm acceptance by email quoting price, delivery window, and cooling-off reminders. Until then, no commercial obligation arises on either side beyond good faith negotiations.
We reserve the right to limit quantities to deter resale or speculative arbitrage.
Displayed euro amounts include Dutch VAT when the delivery address is inside the Netherlands unless stated otherwise. Cross-border deliveries may reflect local VAT or import charges assessed by customs brokers; we provide good-faith estimates only.
Obvious price errors may be corrected before dispatch with your option to cancel without penalty.
Risk transfers on delivery to the address supplied unless carrier terms specify a collection hub. You must inspect parcels promptly and notify us of visible damage within forty-eight hours for insurance claims.
Branding, copy, icons, and layout elements are protected by copyright and trademark laws where registered. Limited quoting for non-commercial review is permitted with attribution.
No licence is granted to scrape the catalogue into competing datasets without written permission.
Violations may trigger suspension, legal action, and cooperation with law enforcement proportionate to severity.
Aside from statutory conformity rights, we disclaim implied warranties of merchantability or fitness for a particular lifestyle outcome to the fullest extent permitted, because subjective wellness experiences vary widely.
Our aggregate liability for proven direct damages caps at the lower of the purchase price paid for the affected order or five hundred euros when jurisdictional rules permit such a ceiling. Consequential losses, lost profits, and punitive damages are excluded except where intentional misconduct is judicially established.
Nothing limits liability for death or personal injury caused by foreseeable negligence or for fraud.
These terms follow Dutch substantive law. Consumers may sue in their home courts when EU consumer regulations so provide. Business purchasers agree to venue in Amsterdam unless mandatorily prohibited.
Any paid advertising, including campaigns on Google Ads in the Netherlands, is configured to comply with applicable Google policies (including healthcare and medicines restrictions where they apply to food supplements), Dutch consumer law, the Dutch Advertising Code, and EU rules on unfair commercial practices and misleading advertising.
Landing pages linked from advertisements display a clear statement that Tovira is a food supplement, not a medicine; identify the trader and postal address; show pricing and material terms without hidden fees; and avoid unauthorised disease treatment claims or before-and-after implications.
We do not use incentivised or fabricated testimonials that misrepresent typical results. Aggregated ratings are not presented in a way that suggests clinical proof of efficacy.
Email a structured complaint referencing order identifiers. We acknowledge within three business days and aim for substantive responses within fourteen days. Mediation through Thuiswinkel Waarborg or similar bodies remains open if membership applies.